Shutter ReNu FAQ's

• Why not paint?

  Paint will fade over time just like your shutters did. Also, painting requires a significant amount of prepwork and clean up. Shutter ReNu is not pigmented and dries clear so any splatter will not be noticeable. The only prep work after cleaning is to open the Shutter ReNu container.

• Why is it better to apply Shutter ReNu to my existing shutters than to replace them?

  Your initial and long-term costs will be several times lower than replacing. Replacement shutters will fade just as your current shutters have unless you protect them with Shutter ReNu. In addition, new shutters cannot not prevent growth of mold, mildew and algae, Shutter ReNu does.

• What is a Zero Risk Purchase?

  Our confidence in this product. If you do not like the results you get your money back.

• What do you mean, with a "simple written request?"

  Send us a letter stating the reason why you want your money back and it will be refunded.

• What is Shutter ReNu?

  A low VOC (volatile organic compounds), environmentally friendly surface restorer and protectant. Since it is water-based product, it cleans up easily.

• Can I use Shutter ReNu on my vinyl siding?

  Yes, Shutter ReNu will restore your faded siding just like it will restore your faded shutters. However, we would recommend using our Vinyl ReNu Do-It-Yourself kit, which will be more cost effective.

• Can I use Shutter ReNu on my metal siding?

  Yes, but we would suggest using our Metal ReNu product for metal siding. We do not warrant Shutter ReNu on metal surfaces.

• Can I use Shutter ReNu on other surfaces?

  Shutter ReNu is a versatile product and we are confident that there are many other uses for Shutter ReNu that we have not evaluated. If you find a successful use for Shutter ReNu please contact us and tell us. As a thank you we will give you a discount on your next order from us.

• Is Shutter ReNu hazardous?

  You should read the label of Shutter ReNu and all products you use in and around your home. Shutter ReNu does not pose a significant health risk and is water-based. A material safety data sheet (MSDS) is available upon request. Please keep both the Professional Grade Vinyl ReNu Cleaner and Shutter ReNu away from children and pets.

• Is Shutter ReNu low VOC?

  Yes, very low. It meets all know environmental VOC standards.

• Is Shutter ReNu environmentally friendly?

  Yes. However, please read all labels for both Shutter ReNu and Professional Grade Vinyl ReNu Cleaner.

• Will I be helping the environment by using Shutter ReNu?

  Yes. Significant energy is required to produce shutters. By restoring your existing shutters you save energy and your shutters will not go into a landfill.

• What temperatures can I apply Shutter ReNu?

  Shutter ReNu can be applied between 55º F and 90º F.

• Is the Professional Grade Vinyl ReNu Cleaner environmentally friendly?

  Yes, it is registered with the California EPA.

• Will Shutter ReNu or Professional Grade Vinyl ReNu Cleaner harm my plants?

  Diluted Professional Grade Vinyl ReNu Cleaner will not harm your plants. Small drops of Shutter ReNu that land on your plants should be rinsed quickly with water to prevent harm to delicate ornamental plants.

• How do I make a warranty claim?

  Please send us pictures of the failure and a letter describing the failure to OneSource Organics, Inc., PO Box 350302, Palm Coast, Florida 32135.

• How do I get a refund?

  Simply send us a letter stating why you would like a refund. That’s it. Please send to OneSource Organics, Inc., PO Box 350302, Palm Coast, Florida 32135.

• Do I have to tape my windows or siding?

  No. Shutter ReNu dries clear.

• Will the Professional Grade Vinyl ReNu Cleaner or Shutter ReNu damage my siding, stucco, cement board, windows, etc?

  No. Professional Grade Vinyl ReNu Cleaner should be thoroughly rinsed after cleaning. Any Shutter ReNu that gets on windows should be cleaned quickly. Any Shutter ReNu that gets on other surfaces can be allowed to dry clear or rinsed with water quickly after accidental application.

• Will Shutter ReNu protect new shutters from fading?.

  Yes. Why wait until your shutters look bad? Prevent them from fading with Shutter ReNu.

• How do I apply Shutter ReNu?

  There is a brush provided for your convenience in the Shutter ReNu kit.

• How do I dilute Professional Grade Vinyl ReNu Cleaner?

  Dilute to a ratio of 10:1. That means that for every one part of Professional Grade Vinyl ReNu Cleaner you add ten parts of water (i.e. 1 cup of Professional Grade Vinyl ReNu Cleaner to 10 cups of water). We suggest using filtered water if you do not have city water.

• How much will I save by using Shutter ReNu?

  It depends on the number of shutters that you have. On average, over $400 and a whole Sunday installing them.

• How long with Professional Grade Vinyl ReNu Cleaner last in the bottle?

  Unopened it will last one year. Once opened, please use within six months.

• How long will Professional Grade Vinyl ReNu Cleaner last once diluted?

  We do not recommend keeping diluted PROFESSIONAL GRADE VINYL RENU CLEANER for more than a few days. Longer than that may weaken its effectiveness.

• How do I clean my shutters once Shutter ReNu is applied?

  You can use diluted (10:1) Professional Grade Vinyl ReNu Cleaner and a soft cloth. However, really all that is needed is a yearly rinsing with a garden hose.

• What other products are in the ReNu brand?

  In addition to Shutter ReNu, we have developed Vinyl ReNu for restoring and protecting faded vinyl siding, Deck ReNu for restoring and protecting faded composite decks, Stucco ReNu for restoring and sealing new and faded stucco, Metal ReNu for restoring and protecting faded metal siding, Brick ReNu for restoring and protecting brick and stone surfaces.

• I have an idea or need for a new product who can I contact?

  Please send us an email at info@shutterrenu.com??????????

• Do you have licensed professionals that can apply ReNu products to my home or property?

  Yes. We have ReNu dealers throughout the US and Canada. Please contact us at info@vinylrenu.com for all professional ReNu product line requests.

• Do you have a product for my composite deck?

  Yes. Deck ReNu. We will shortly be offering small test kits for you to try the product before purchasing since there are so many different composite deck manufacturers. Please contact us at info@vinylrenu.com for composite deck inquiries.

• Do you have a product for my faded vinyl or aluminum siding?

  Yes. We have DIY kits for Vinyl ReNu and wholesale kits for Metal ReNu.

• Can I apply Shutter ReNu over painted wood shutters?

  Yes. If your painted wood shutters have faded Shutter ReNu will give your shutters the “just painted” look. If your wood shutters are not faded Shutter ReNu will prevent them from fading. Simply clean your painted shutters with a 20:1 dilution of Professional Grade Vinyl ReNu Cleaner instead of the normal 10:1 dilution. Use a soft cloth.

• Can I apply Shutter ReNu over painted vinyl shutters?

  Yes. If your painted vinyl shutters have faded Shutter ReNu will give your shutters the “just painted” look. If you have recently painted your shutters Shutter ReNu will protect the paint from fading. Simply clean your painted shutters with a 20:1 dilution of Professional Grade Vinyl ReNu Cleaner instead of the normal 10:1 dilution. Use a soft cloth.

• How do I dispose of unused Shutter ReNu?

  Follow all Local, State and Federal guidelines for disposal of water-based paints and coatings. In many areas simply allowing the product to dry to a solid and throwing the dried product away in your trash is OK. You must however follow all Local, State and Federal guidelines.

• How do I dispose of unused Professional Grade Vinyl ReNu Cleaner?

  Follow all Local, State and Federal guidelines for disposal of water-based cleaners.

• Do you have volume discounts?

  Yes. Please contact us with your requirements.

• Can I stock Shutter ReNu or Professional Grade Vinyl ReNu Cleaner in my retail store?

  Yes. We will provide you with wholesale pricing. Please contact us at info@shutterrenu.com

• Will Shutter ReNu prevent the growth of mold, mildew or algae?

  Yes.

• How long will the introductory pricing be available?

  Until October 1, 2008.

• Can I change the color of my shutters with Shutter ReNu?

  No. You can paint them with high-quality vinyl paint and then apply Shutter ReNu over the paint to protect it from fading.

• How long will Shutter ReNu last?

  Shutter ReNu carries a 25-year warranty.

• Do I need to clean my shutters periodically?

  Simply rinse with a garden hose once a year. If you need more aggressive cleaning, dilute the Professional Grade Vinyl ReNu Cleaner to 20:1 and clean with a soft cloth.

• Is Shutter ReNu paint?

  No. Shutter ReNu contains no pigments.

• What caused my shutters to fade?

  Primarily, the harsh UV rays from the sun. Shutter ReNu will prevent the UV rays reaching your restored shutters keeping them beautiful for years.

• How long does it take to dry?

  Shutter ReNu will try to the touch in about 30 minutes depending on temperature and humidity. However, do not apply Shutter ReNu if rain is forecasted within 24 hours of application.

• Will Professional Grade Vinyl ReNu Cleaner clean artillery mold?

  No. Use a razorblade to gently remove colonies then scrub vigorously with Professional Grade Vinyl ReNu Cleaner and a soft bristled brush.